1Definitions
- "Rooli", "we" or "us": the school transport management service provided by EduMarket.
- "Website": roolirooli.com and its pages.
- "Service": the Rooli system and its apps used by schools.
- "School" or "Customer": the educational institution subscribed to the service.
- "User": anyone the school gives an account on the service, such as administrators, drivers, supervisors and parents.
2Using the website
The website introduces the Rooli service. You may browse it and request a demo, provided you give accurate information and don't misuse the forms or send harmful or abusive content.
The screens shown on the website illustrate the service's design, and the actual service may differ in its details.
3Subscribing to the service
A school subscribes to the service under an agreement or a quotation it accepts, which sets out the plan, term and fees, and the number of buses and users. If the two conflict, the subscription agreement prevails over these terms.
Fees are due as set out in the subscription agreement. We may suspend the service, after notifying the school, if payment is late beyond the agreed period.
4Accounts and permissions
- The school creates its users' accounts and sets their permissions, and is responsible for closing the account of anyone who leaves.
- Every user must keep their login details confidential and tell us or the school straight away about any unauthorized use.
- We may suspend any account that is misused or puts the security of the service at risk.
5The school's responsibilities
- The accuracy of the data it enters about students, buses, routes and the transport team, and keeping it up to date.
- Having a legal basis for processing student and parent data, including informing them and obtaining their consent where needed.
- Actually supervising transport and student safety. Rooli is a tool for organizing and tracking, and it doesn't replace the drivers, supervisors and safety procedures the school has in place.
- Complying with the laws and regulations that govern school transport.
6Acceptable use
You may not use the website or the service to:
- Do anything unlawful, or track people without a legitimate reason.
- Try to access another school's data or go beyond your permissions.
- Disrupt the service or test it for vulnerabilities without our written permission.
- Copy, resell or reverse engineer the service.
7Data and privacy
School data remains the school's property, and we process it on the school's behalf only to run the service, as explained in the Privacy Policy, which forms part of these terms. The school may request a copy of its data when its subscription ends.
8Intellectual property
The Rooli name and logo, and the design and software of the website and the service, are owned by or licensed to EduMarket. Using the service gives you no rights in them beyond a limited license to use it during the subscription term.
9Service availability
We aim to keep the service available and stable at all times, but it may occasionally stop for maintenance or for reasons beyond our control, such as internet or network outages or failures at our service providers. Whenever possible, we'll let schools know about planned maintenance in advance.
10Limitation of liability
The service is provided as a tool for organizing and tracking. To the extent the law allows, we are not liable for indirect damages, for damages caused by incorrect data entered by users, or for outages beyond our control. In all cases, our liability will not exceed what the school paid for the service in the twelve months before the claim.
11Ending the subscription
Either party may end the subscription as the subscription agreement provides, or immediately if the other party materially breaches these terms and doesn't put it right within a reasonable time after being notified.
12Governing law
These terms are governed by the laws of the Arab Republic of Egypt. We aim to settle any dispute amicably first; if that isn't possible, the courts of Cairo have jurisdiction.
13Changes to these terms
We may change these terms from time to time. We'll publish the new version on this page with its update date, and let subscribing schools know about any material change before it takes effect.
14Contact us
For any question about these terms, contact us by phone or WhatsApp at the number below.